Sympatra was brought in to address a critical financial challenge for a care provider who faced £70K in unpaid invoices just as a year-end budget lockdown was approaching. The local council authority needed to resolve a series of disputed invoices swiftly, leaving us with a strict 6-week window to ensure all payments were finalized.

Our approach began with a comprehensive audit of the outstanding invoices. We quickly identified discrepancies that had delayed payment, ranging from administrative errors to disputes over services rendered. With this information in hand, we initiated a dual strategy: chasing down accurate invoices for immediate payment and engaging in close collaboration with the council’s finance team to address and resolve disputed amounts. By working closely with their staff, we were able to clarify the issues and bring all parties into agreement.

Through diligent follow-ups, clear communication, and strategic intervention, Sympatra successfully secured the full £70K in payments. This allowed the council to meet their financial targets and avoid complications from the impending budget freeze.

This case illustrates Sympatra's expertise in navigating complex financial landscapes under pressure, demonstrating our commitment to delivering effective and timely solutions that protect and enhance our clients’ financial health.